343 Luxury Homes - 41 stories
Developer: Laconia Development, LLC
Designed to embrace the juxtaposition of natural beauty and technology, Spire is a collection of 343 one-bedroom, two-bedroom, and three-bedroom condominiums in the heart of Downtown Seattle. Laconia created a building that celebrates intelligent design, connectivity, convenience and creates an effortless and meaningful life.
Arrive was engaged for our full suite of condominium services to create a holistic living experience at Spire. Working closely with new buyers and homeowners, Arrive delivers high-touch customer service beginning with the orientation process and continuing through the limited in-home warranty period; caring for homeowners' every question, concern, and repair resolution.
Arrive also works closely with trade partners, building management, and the general contractor to care for vacant homes to ensure home issues receive prompt attention, reducing cost implications to the developer.
Custom Homeowner Care & Warranty Management Program
Customized Warranty Documentation
Construction Punch - Penthouses
Buyer Home Orientations (including Buyer Punch Walk Management)
Immediate Cosmetic Repair Resolution in Homes
Homeowner Service Request/Work Order Coordination & Resolution
Vendor Repair Coordination & Oversight
Vacant Unit Inspections
HOA Board Meeting Support
"Arrive successfully pulled off every effort we asked of them.
We initially brought Arrive on-board to manage homeowner warranty for 389 units in a high-rise, high-end condo tower in downtown Seattle. But due to numerous shortcomings on the contractor’s part, we had to pivot our unit closing process, and in doing so, needed Arrive to help with homeowner manuals and warranty documentation, construction punch, home orientation walks, building tours, unit touch-up, unit cleanings, and post-closing construction repair management. The initial effort included orienting over 200 units in less than one month, so they grew from a team of five to over twenty-five in a matter of weeks. Amy, Jeff, and the Arrive team were committed, adaptable, reliable, and, most importantly, focused on protecting the interests of us, their client. I highly recommend their services and look forward to working with them again in the future."
Chad Winters, Development Manager, Burrard Group